> ## Documentation Index
> Fetch the complete documentation index at: https://docs.cadmus-cad.app/llms.txt
> Use this file to discover all available pages before exploring further.

# Call details

> Work an assigned call from the MDT.

Work an assigned call from the MDT.

<Note>Screenshot placeholder: Call details panel with all sections expanded</Note>

## Status buttons (on assigned call)

When your unit is on the call:

| Button         | Meaning                   |
| -------------- | ------------------------- |
| **DISPATCHED** | Acknowledge assignment    |
| **EN ROUTE**   | En route to scene         |
| **ON SCENE**   | Arrived on scene          |
| **CLEAR CALL** | Clear your unit from call |

Requires network — offline shows **No network connection. Try again when online.**

<Note>Screenshot placeholder: DISPATCHED / EN ROUTE / ON SCENE button row</Note>

## Assign yourself

If not yet assigned:

* **ASSIGN MY UNIT** — success toast **Unit assigned to call**

<Note>Screenshot placeholder: ASSIGN MY UNIT button</Note>

## Call sections

| Section               | Content                                                         |
| --------------------- | --------------------------------------------------------------- |
| **CALL TYPE**         | Incident type and priority                                      |
| **PRIMARY UNIT**      | Primary assigned unit                                           |
| **REPORTING PARTY**   | Caller info                                                     |
| **PERSONS INVOLVED**  | Suspects, victims, witnesses                                    |
| **VEHICLES INVOLVED** | Vehicle records                                                 |
| **Previous calls**    | Prior calls at this address and from this caller (last 90 days) |
| **History & Logs**    | Notes and audit trail (inline add + refresh)                    |

<Note>Screenshot placeholder: REPORTING PARTY and PERSONS INVOLVED sections</Note>

## Previous calls

Below the location card, **Previous calls** has two tabs:

| Tab             | What it shows                                                                    |
| --------------- | -------------------------------------------------------------------------------- |
| **At location** | Other incidents at the same registered location or street address (last 90 days) |
| **From caller** | Other incidents with the same reporting-party phone number                       |

Tap a row to open that call in read-only detail. Use **RETRY** if a tab fails to load. GPS-only or incomplete addresses may show no **At location** results until expanded backend search is available.

<Note>Screenshot placeholder: Previous calls section with At location tab</Note>

## History & Logs

Mobile shows one **combined timeline** under **History & Logs** (there is no separate Call Notes / Audit Logs filter like dispatch CAD).

| Badge          | Meaning                                                                       |
| -------------- | ----------------------------------------------------------------------------- |
| **CALL NOTE**  | Officer or dispatcher narrative you added, or another user's note on the call |
| **SYSTEM**     | System-generated timeline (status changes, unit activity, and similar)        |
| **DISPATCHER** | Dispatcher-originated log line                                                |
| **RESTRICTED** | CJIS/MULES/NCIC response text visible only to Law Enforcement viewers         |

* Scroll to **History & Logs** on call detail (phone) or the detail panel (tablet/desktop).
* **Add a note** inline (**Add Note**) or use the app bar note icon / **Dialog** link — see [Dispatch notes](/mobile/dispatch-notes).
* **Refresh** reloads notes and system log lines.
* Notes need network — offline attempts show **No network connection. Note was not sent.**
* The detail screen **updates automatically** when dispatch adds notes, changes status, or updates persons/vehicles (WebSocket refresh).
* Pasting CJIS/MULES/NCIC/NLETS/DOR response text triggers a warning; saved notes may show **RESTRICTED** for non–Law Enforcement viewers.

<Tip>
  Dispatchers reviewing person add/edit/remove audit entries use the **Audit Logs** filter on [Call Detail (dispatch)](/dispatch/call-detail). On mobile, watch **Persons involved** for live updates and use **Refresh** on History & Logs for the latest timeline.
</Tip>

<Note>Screenshot placeholder: History & Logs section with note field</Note>

## Android Auto

When connected to Android Auto, **My Calls** shows your assignments with critical/ProQA labels. Call detail shows address, status, **Navigate**, status buttons, and the **latest note** (one short line — not the full timeline).

## Add persons and vehicles

* **Add Person to Call** / **ADD PERSON**
* **Scan ID** — scan a driver license barcode (camera or hardware wedge), review parsed fields, choose a person type, and add to the call
* **Add Vehicle to Call** / **ADD VEHICLE**
* Required: **First and last name are required**, **License plate is required**
* When dispatch adds or updates a person or vehicle on the same open call, mobile refreshes the **Persons involved** and **Vehicles involved** sections automatically (and vice versa on the dispatch CAD). You do not need to leave and reopen the call.

<Note>Screenshot placeholder: Add Person dialog</Note>

## Run and review NCIC queries

Authorized officers can start person and vehicle queries from the corresponding cards in call detail. The query is associated with the call, and its feedback appears in **NCIC Search → RESPONSES**.

<Steps>
  <Step title="Start the query">
    Select **QUERY** on a person or vehicle card and confirm the required search information.
  </Step>

  <Step title="Check the response status">
    Open **NCIC Search → RESPONSES** to see whether the query is sent, pending, completed with a hit, completed with no hit, timed out, or failed.
  </Step>

  <Step title="Open the result">
    Tap a completed response to review parsed fields and the restricted raw response. A photo view appears when the DOR response includes an available image.
  </Step>
</Steps>

<Note>
  A completed response is not automatically a hit. Read the hit/no-hit label and review license, warrant, and protection-order indicators separately.
</Note>

If your agency or account does not have State/NCIC access, the query action remains unavailable. See [NCIC overview](/mobile/ncic-overview) for query types, response details, training behavior, and CJIS handling requirements.

## Map

* **OPEN MAP** — navigate to incident location on map.

<Note>Screenshot placeholder: OPEN MAP button and map view</Note>

## Close call

See [Close call](/mobile/close-call).

## Find a closed call

From sidebar **Find a Call**, search closed calls and **tap a result row** to open the unified closed-call detail screen (narratives, notes, PDF/email/Public CFS when enabled). Same layout as assigned call detail, without status buttons when your unit is not on the call. See [Find a call (mobile)](/mobile/find-a-call).

## Related

* [Dispatch notes](/mobile/dispatch-notes)
* [Evidence capture](/mobile/evidence-capture)
* [NCIC overview](/mobile/ncic-overview)