> ## Documentation Index
> Fetch the complete documentation index at: https://docs.cadmus-cad.app/llms.txt
> Use this file to discover all available pages before exploring further.

# Dispatch notes

> Add notes to a call log from the MDT.

Add notes to a call log from the MDT.

<Note>Screenshot placeholder: History and Logs section on call detail</Note>

## Inline note

1. Open assigned call.
2. **History & Logs** section.
3. **Add Note** in inline field.
4. Success: **Note added successfully**

Empty state: **No history entries yet.**

Entries show a timestamp, type badge (**CALL NOTE**, **SYSTEM**, or **DISPATCHER**), author, and text. **RESTRICTED** appears on CJIS-classified notes for viewers without Law Enforcement access.

<Note>Screenshot placeholder: Inline Add Note field</Note>

## Add Dispatch Note dialog

* **Add Dispatch Note** from action menu.
* Hint: **Enter note text...**
* **ADD NOTE**
* Success: **Note saved to call log**

<Note>Screenshot placeholder: Add Dispatch Note dialog</Note>

## Offline behavior

* **No network connection. Note was not sent.** — note is not saved to server.
* Retry when **WS LIVE** or connectivity returns.

See [Connectivity and offline](/mobile/connectivity-offline).

## Tips

* Include unit identifier in note if shared MDT.
* Timestamp is automatic — focus on factual updates.
* Use notes for arrival, suspect description, clearance reasons.

## Warnings

<Warning>Notes may be public record — no inappropriate or unprofessional content.</Warning>

<Warning>Do not paste NCIC hit details verbatim — follow agency redaction policy.</Warning>

## Restricted / Confidential CJIS notes

If you paste external query response text that starts with a system header such as `FROM-MULES`, `FROM-DOC`, `FROM-NCIC`, `FROM-REVENUE`, or `FROM-NLETS`, Cadmus automatically saves the note as **Restricted / Confidential — Law Enforcement only**.

* **Law Enforcement** agencies see the full note text.
* **Non–Law Enforcement** agencies (Fire, EMS, and similar) see a placeholder: *Restricted / Confidential information - Law Enforcement only* instead of the CJIS content.
* While typing or pasting, the app may show an orange warning before you submit.

This applies to notes added from **History & Logs**, the **Add Dispatch Note** dialog, and Android Auto’s latest-note line (restricted text is not spoken verbatim to non-LE viewers).