> ## Documentation Index
> Fetch the complete documentation index at: https://docs.cadmus-cad.app/llms.txt
> Use this file to discover all available pages before exploring further.

# E-citations overview

> Electronic citations and warnings from the MDT.

Electronic citations and warnings from the MDT.

<Note>Screenshot placeholder: E-CITATIONS home screen</Note>

**Availability:** Sidebar **E-Ticket** may show **This area is still in development for this release.** on production builds when the agency does not have **E-Ticket Module** enabled. Agencies with e-tickets turned on in Web Admin can use **E-Ticket** in production.

## Standalone vs call-linked citations

| Agency setup                               | Mobile behavior                                                                                                                 |
| ------------------------------------------ | ------------------------------------------------------------------------------------------------------------------------------- |
| **CAD Module** on (default)                | **Linked call** dropdown appears on new citations. **ISSUE CITATION** requires an assigned call for live sync.                  |
| **CAD Module** off, **E-Ticket Module** on | Calls, Map, and Dashboard nav are hidden. New citations do **not** ask for a call. Issue and sync work without an `IncidentID`. |

Configure modules under [Agency settings](/admin/agency-settings) in Web Admin.

## Home screen

**E-CITATIONS** with:

* **NEW CITATION** button
* Tabs: **DRAFTS & QUEUED** / **SUBMISSION HISTORY**
* Metrics: **ISSUED TODAY**, **PENDING SYNC**, **AVG STOP**, **WARNINGS** / **CITATIONS**

<Note>Screenshot placeholder: Drafts and queued tab with PENDING SYNC badge</Note>

## New citation wizard

<Steps>
  <Step title="Choose citation or warning">
    Tap **NEW CITATION** and toggle **CITATION** vs **WARNING**.
  </Step>

  <Step title="Complete wizard steps">
    Fill **Subject / Vehicle**, **Violation / Loc** or **Violation** (template-driven forms may use this label), **Signatures**, and **Review & Issue**. When your Missouri state template includes them, you may also enter **Court division**, optional **OCN**, **CDL** (Yes / No / blank), and **Did unlawfully** checkboxes (operate/drive, park, C.M.V., hazmat).
  </Step>

  <Step title="Violation charge codes">
    On **Violation / Loc** or **Violation**, start typing in the **Unlawful Act** or violation description field. Type offense words (for example, *steal* matches *stealing*). Results are ranked by description, not RSMO number. Codes your agency uses often appear with an **Often used** badge. **Unlawful Act** is filled from the selection but can still be edited. If the catalog is not cached yet, connect once to sync, or enter the charge manually.
  </Step>

  <Step title="Seat belt violations (Missouri)">
    For **Seat belt unlawful act**, type at least four characters including **belt** (for example, *belt* or *seat belt*). Shorter terms such as *seat* alone do not return seat-belt statutes. Missouri RSMo 307.178.x and 307.179 appear when the search includes **belt**.
  </Step>

  <Step title="Driver information">
    On **Subject / Vehicle** or **Driver**, tap **Scan ID** to scan the license barcode with the device camera or a hardware wedge scanner. Review the parsed fields, or tap **Use demo data** for training. Mapped fields include name, DOB, license number, and address. Sex, height, and similar fields not on the citation form are ignored.
  </Step>

  <Step title="Issue or save draft">
    Tap **ISSUE CITATION** or **SAVE DRAFT**. Use **Violator Refused to Sign** when applicable. For full CAD agencies, select a **Linked call** before issuing for live sync. Standalone e-ticket agencies skip the call selector.
  </Step>
</Steps>

<Note>Screenshot placeholder: Citation wizard Subject/Vehicle step</Note>

## Status labels

* **PENDING SYNC** — waiting for network upload
* **SUBMITTED** — sent to records
* **PRINTED** — hard copy produced

## Print

* Open **PDF PREVIEW** from a citation (issued or ready to print).
* When your agency uses a **state or custom form template**, choose:
  * **4" THERMAL** — single-strip layout for mobile 4″ printers (Missouri: page 1 and 2 sequential)
  * **LETTER (FRONT + BACK)** — letter-size page with front and back side-by-side
* Use **PRINT** from the preview once the form shows correctly (not a blank page).
* **BACK TO E-CITATIONS** returns to the citation list.
* PDF content includes defendant/driver, vehicle, and offense fields from the filled citation.
* **Officer**, **Badge**, and **Issue date** on Missouri Form 37A are filled automatically from your login when you start a new citation — you do not type them on the entry form.

<Note>Officers do not enter or see fine amounts in the citation wizard, review screen, or print preview. Courts and records systems assign fines separately.</Note>

If the preview is blank, check network so template pages can download, then reopen **PDF PREVIEW**. Contact an admin if the form still does not appear.

<Note>Screenshot placeholder: Citation print preview with thermal and letter chips</Note>

## Offline and sync

In **live mode**:

* Drafts are stored locally on the device.
* **SUBMISSION HISTORY** loads citations synced to CAD from your agency (`/agencies/{agencyId}/citations`).
* **ISSUE CITATION** uploads through `POST /citations/sync`. For full CAD agencies, the citation must be linked to an active **call (incident)** before issue. Standalone e-ticket agencies (CAD off, E-Tickets on) can issue and sync without a call.
* Active charge codes for your agency **State** (for example MO/RSMO) are cached after the first online visit to **E-CITATIONS**. Charge code search works offline after that sync.
* Errors show on the home screen with **RETRY**. Tap **RETRY** or re-open a pending draft after linking the call (when required).

In **Training Mode**, sample citations stay on the device only — nothing is transmitted.

* **Auto-Sync Ticket Data** in Settings uploads when online (when enabled).
* See [Connectivity and offline](/mobile/connectivity-offline).

## Requirements

* Agency **E-Ticket Module** enabled in Web Admin (on by default for existing agencies).
* Agency **Traffic Stops Allowed** in Web Admin for citation workflows.
* For call-linked citations: **CAD Module** on and an assigned call selected before issue.
* Bluetooth printer paired if printing in field.

## Warnings

<Warning>Issued citations are legal documents — verify identity and statute before **ISSUE CITATION**.</Warning>

<Warning>**PENDING SYNC** means records may not have citation yet — confirm sync before leaving stop.</Warning>
