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Cadmus can automatically email the National Weather Service (NWS) when a weather-related call for service is created and when dispatchers add follow-up general notes. Emails go through Azure Communication Services Email only. The body contains time, location, incident type, and weather report text — not the full CFS PDF and not caller or unit PII fields.

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What gets sent

Each forward includes:
  • CFS number (or incident ID if CFS is not yet assigned)
  • Incident type name
  • Timestamp (UTC)
  • Location address
  • The weather report text (initial description on create, or the new general note on update)
Email subjects are prefixed with the organization name, for example St. Clair County NWS Weather CFS: … and St. Clair County NWS Weather CFS UPDATE: …. Cadmus does not include reporting-party name/phone, assigned units, vehicles, persons, confidential/CJIS notes, system notes, call-viewer links, or the CFS PDF.
Free-text notes are forwarded as typed. Train dispatchers to put weather facts only on NWS-forward types (hail size, wind, flooding, trees down). Do not put names, phone numbers, or CJIS/MULES text in those notes.

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Enable for an organization

1

Set the NWS destination email

In Web Admin, open Settings and find NWS Weather Forwarding. Enter the forecast-office address (for example contact.sgf@noaa.gov). Leave blank to disable all NWS forwards for the org.
2

Confirm the Weather Report type

Every agency receives a protected Weather Report incident type with NWS forward enabled. It cannot be deleted or renamed. Dispatchers should use this type (or another type you flag below) for weather spotter reports.
3

Optionally flag other weather types

On any other incident type (Tree Down, Flooding, Hail, Wind Damage, and so on), enable Forward weather calls to NWS. Those types then use the same org destination email.

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When emails send

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PII and note content

Server-side gates skip confidential, CJIS-classified, and system-generated notes. Free-text general notes are still forwarded as typed — train staff to put weather facts only on NWS-forward types. On Dispatch CAD, NCIC/CJIS query actions are hidden for calls whose incident type has NWS forward enabled, and a short weather-facts hint appears on those calls. Mobile CAD is out of scope for this feature.