Who this is for
- Patrol deputies and field responders
- Touchscreen MDT users
- Supervisors training new officers
New officer: start here
1
Set your unit
Confirm your call sign / unit in Profile and unit before shift.
2
Review your calls
Open Calls list — use MY CALLS for assignments.
3
Work a call
Tap a row for Call details; update Unit status as you respond.
4
Close or hand off
Follow agency policy for Close call or RTF (report to follow).
Documentation map
Calls & status
Call list, detail, close, unit status, dispatch notes, and history search.
Field tools
Map, BOLOs, unit chat, calendar, evidence capture, and voice alerts.
NCIC & enforcement
NCIC queries and e-citations on the MDT.
Device & connectivity
Profile, offline behavior, settings, display, and training mode.
Calls and status
NCIC and enforcement
Field tools
Device and connectivity
Related documentation
- Dispatch CAD — dispatcher workflows, command line, and SMS from call detail
- Web Admin — agency settings that enable NCIC, traffic stops, and notifications