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View and manage calls assigned to you or your agency.
Screenshot placeholder: Calls screen with MY CALLS and ALL CALLS tabs
Sidebar Calls → CALLS FOR SERVICE

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Tabs

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Call card badges

Status labels on list rows:
  • PENDING, DISPATCHED, EN ROUTE, ON SCENE
  • ProQA, ProQA ALERT, RTF (report to follow) when applicable
Screenshot placeholder: Call list row with status badges

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Empty and load states

  • No active calls. when nothing matches filter.
  • Load more calls at bottom when paginated.

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Open a call

  • Tap a row to open call detail (full screen on phone, split panel on desktop).
  • Call details live-update while open — status, priority, and metadata refresh when dispatch changes the call or when you pull to refresh / WebSocket events arrive.
Screenshot placeholder: Call detail split view on tablet/desktop

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Assignment alerts

  • Voice: Settings → Voice Alerts → incoming call phrase (default: “You have a call.”). First load after sign-in is silent; only new assignments announce.
  • Notification: If the app is in the background or voice is off, Android shows a Call Assignments notification for new assignments.

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Pull to refresh

Pull down on list to reload assigned or all calls.

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Tips

  • Use MY CALLS during patrol for your assignments only.
  • ALL CALLS for situational awareness when policy allows.
  • If list is empty after known dispatch, check unit/call sign in profile.

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Warnings

Demo/fallback data should not appear in production — if you see unexpected calls, report to dispatch.