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Electronic citations and warnings from the MDT.
Screenshot placeholder: E-CITATIONS home screen
Availability: Sidebar E-Ticket may show This area is still in development for this release. on production builds when the agency does not have E-Ticket Module enabled. Agencies with e-tickets turned on in Web Admin can use E-Ticket in production.

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Standalone vs call-linked citations

Configure modules under Agency settings in Web Admin.

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Home screen

E-CITATIONS with:
  • NEW CITATION button
  • Tabs: DRAFTS & QUEUED / SUBMISSION HISTORY
  • Metrics: ISSUED TODAY, PENDING SYNC, AVG STOP, WARNINGS / CITATIONS
Screenshot placeholder: Drafts and queued tab with PENDING SYNC badge

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New citation wizard

1

Choose citation or warning

Tap NEW CITATION and toggle CITATION vs WARNING.
2

Complete wizard steps

Fill Subject / Vehicle, Violation / Loc or Violation (template-driven forms may use this label), Signatures, and Review & Issue. When your Missouri state template includes them, you may also enter Court division, optional OCN, CDL (Yes / No / blank), and Did unlawfully checkboxes (operate/drive, park, C.M.V., hazmat).
3

Violation charge codes

On Violation / Loc or Violation, start typing in the Unlawful Act or violation description field. Type offense words (for example, steal matches stealing). Results are ranked by description, not RSMO number. Codes your agency uses often appear with an Often used badge. Unlawful Act is filled from the selection but can still be edited. If the catalog is not cached yet, connect once to sync, or enter the charge manually.
4

Seat belt violations (Missouri)

For Seat belt unlawful act, type at least four characters including belt (for example, belt or seat belt). Shorter terms such as seat alone do not return seat-belt statutes. Missouri RSMo 307.178.x and 307.179 appear when the search includes belt.
5

Driver information

On Subject / Vehicle or Driver, tap Scan ID to scan the license barcode with the device camera or a hardware wedge scanner. Review the parsed fields, or tap Use demo data for training. Mapped fields include name, DOB, license number, and address. Sex, height, and similar fields not on the citation form are ignored.
6

Issue or save draft

Tap ISSUE CITATION or SAVE DRAFT. Use Violator Refused to Sign when applicable. For full CAD agencies, select a Linked call before issuing for live sync. Standalone e-ticket agencies skip the call selector.
Screenshot placeholder: Citation wizard Subject/Vehicle step

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Status labels

  • PENDING SYNC — waiting for network upload
  • SUBMITTED — sent to records
  • PRINTED — hard copy produced

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Print

  • Open PDF PREVIEW from a citation (issued or ready to print).
  • When your agency uses a state or custom form template, choose:
    • 4” THERMAL — single-strip layout for mobile 4″ printers (Missouri: page 1 and 2 sequential)
    • LETTER (FRONT + BACK) — letter-size page with front and back side-by-side
  • Use PRINT from the preview once the form shows correctly (not a blank page).
  • BACK TO E-CITATIONS returns to the citation list.
  • PDF content includes defendant/driver, vehicle, and offense fields from the filled citation.
  • Officer, Badge, and Issue date on Missouri Form 37A are filled automatically from your login when you start a new citation — you do not type them on the entry form.
Officers do not enter or see fine amounts in the citation wizard, review screen, or print preview. Courts and records systems assign fines separately.
If the preview is blank, check network so template pages can download, then reopen PDF PREVIEW. Contact an admin if the form still does not appear.
Screenshot placeholder: Citation print preview with thermal and letter chips

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Offline and sync

In live mode:
  • Drafts are stored locally on the device.
  • SUBMISSION HISTORY loads citations synced to CAD from your agency (/agencies/{agencyId}/citations).
  • ISSUE CITATION uploads through POST /citations/sync. For full CAD agencies, the citation must be linked to an active call (incident) before issue. Standalone e-ticket agencies (CAD off, E-Tickets on) can issue and sync without a call.
  • Active charge codes for your agency State (for example MO/RSMO) are cached after the first online visit to E-CITATIONS. Charge code search works offline after that sync.
  • Errors show on the home screen with RETRY. Tap RETRY or re-open a pending draft after linking the call (when required).
In Training Mode, sample citations stay on the device only — nothing is transmitted.

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Requirements

  • Agency E-Ticket Module enabled in Web Admin (on by default for existing agencies).
  • Agency Traffic Stops Allowed in Web Admin for citation workflows.
  • For call-linked citations: CAD Module on and an assigned call selected before issue.
  • Bluetooth printer paired if printing in field.

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Warnings

Issued citations are legal documents — verify identity and statute before ISSUE CITATION.
PENDING SYNC means records may not have citation yet — confirm sync before leaving stop.