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Network indicators and what works without connectivity.
Screenshot placeholder: Top bar WS LIVE indicator and queued messages tooltip

Connection indicators

Calls screen may show Wi‑Fi dot with queued count — tooltip Queued messages.
Screenshot placeholder: WS POOR and queued messages indicator

Works offline

Requires network

Screenshot placeholder: Offline snackbar on note save

Offline maps

There is no Settings screen for downloading map zones. The map may still show tiles that were cached while online; expect gaps in areas you have not viewed before.

E-ticket sync

When e-citations enabled:
  • Home PENDING SYNC metric
  • Settings Auto-Sync Ticket Data — upload drafts when connection restores
See E-citations overview.

Application updates offline

MDT downloads updates when online. Background checks run at launch and about every four hours while the app is open. If you are offline:
  • Previously staged ready updates can still install on restart.
  • New update notices may appear from cache, but download waits until connectivity returns.
  • The running app version stays in service until a verified installer is staged.

Tips

  • Glance at WS indicator before relying on realtime call updates.
  • Queue clears when connection returns — pull to refresh calls.
  • Open key map areas while online if you expect poor LTE later.

Warnings

Do not assume dispatch saw your note until sync succeeds.