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Add notes to a call log from the MDT.
Screenshot placeholder: History and Logs section on call detail

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Inline note

  1. Open assigned call.
  2. History & Logs section.
  3. Add Note in inline field.
  4. Success: Note added successfully
Empty state: No history entries yet. Entries show a timestamp, type badge (CALL NOTE, SYSTEM, or DISPATCHER), author, and text. RESTRICTED appears on CJIS-classified notes for viewers without Law Enforcement access.
Screenshot placeholder: Inline Add Note field

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Add Dispatch Note dialog

  • Add Dispatch Note from action menu.
  • Hint: Enter note text…
  • ADD NOTE
  • Success: Note saved to call log
Screenshot placeholder: Add Dispatch Note dialog

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Offline behavior

  • No network connection. Note was not sent. — note is not saved to server.
  • Retry when WS LIVE or connectivity returns.
See Connectivity and offline.

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Tips

  • Include unit identifier in note if shared MDT.
  • Timestamp is automatic — focus on factual updates.
  • Use notes for arrival, suspect description, clearance reasons.

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Warnings

Notes may be public record — no inappropriate or unprofessional content.
Do not paste NCIC hit details verbatim — follow agency redaction policy.

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Restricted / Confidential CJIS notes

If you paste external query response text that starts with a system header such as FROM-MULES, FROM-DOC, FROM-NCIC, FROM-REVENUE, or FROM-NLETS, Cadmus automatically saves the note as Restricted / Confidential — Law Enforcement only.
  • Law Enforcement agencies see the full note text.
  • Non–Law Enforcement agencies (Fire, EMS, and similar) see a placeholder: Restricted / Confidential information - Law Enforcement only instead of the CJIS content.
  • While typing or pasting, the app may show an orange warning before you submit.
This applies to notes added from History & Logs, the Add Dispatch Note dialog, and Android Auto’s latest-note line (restricted text is not spoken verbatim to non-LE viewers).