What it can announce
- Incoming call alerts — When a new call is assigned to you
- CJIS/NCIC result summaries — Person/driver and vehicle search results
Enabling voice alerts
- Open Settings (gear icon or menu).
- Find the Voice Alerts section.
- Turn on the toggles you want:
- Incoming call alerts
- CJIS result summaries
Incoming call alerts
When enabled:- The app announces each newly assigned call (not every call already on your list at sign-in).
- Default phrase: “You have a call.”
- You can change the phrase in Settings (e.g. “New call assigned”).
- High-priority or ProQA calls may prefix Critical. before your phrase.
Assignment notifications (Android)
When incoming-call speech is off, or the app is in the background, you may receive a Call Assignments notification for new dispatches. Tap opens the app (call navigation from notification may vary by device). Allow notifications when prompted — denying permission does not block sign-in or viewing calls.CJIS/NCIC result summaries
When enabled:- Person/driver searches: Speaks driver name, license status, and warrant information.
- Vehicle searches: Speaks make/model and registration status.
- Replay: Use the LISTEN button in the NCIC screen to hear the selected result again.
Tips
- Use your device volume for voice alert loudness.
- Turn off voice alerts in Settings when you need silence.
- Keep custom call phrases short so they’re easy to hear over background noise.
Requirements
- NCIC voice summaries require agency State/NCIC Access and your user to be authorized (configured in Web Admin).