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Close a call from the field MDT when authorized.
Screenshot placeholder: Close call dialog on mobile

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Open dialog

From call detail, tap CLEAR CALL.

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Other units attached

If other units are still on the call, Cadmus asks:
Other units are attached to this call, clear yourself or clear and close the call?
If you are the last unit, Cadmus skips that choice and opens the close dialog. Clear myself is refused when you are last — close the call instead.

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Fields

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After the call is closed

From Find a Call, tap Add/Edit CFS notes on a result to update public narrative and private notes. Supervisors and administrators see Supervisor approved CFS — check when narratives are reviewed and approved for release.

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Submit

  • Close call button
  • Success: Call closed snackbar
Screenshot placeholder: RTF checkbox and Close call button

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Tips

  • Match agency SOP for minimum narrative length.
  • Use RTF when report number will be assigned later.
  • Confirm with dispatch before choosing Clear and close the call on a multi-unit incident if you are not primary.

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Warnings

Closing may lock notes and evidence uploads — confirm scene is complete.
Requires network — cannot close offline.