Skip to main content
Close a call from the field MDT when authorized.
Screenshot placeholder: Close call dialog on mobile

​
Open dialog

From call detail when your role/agency allows close:
  • Close call action opens dialog.

​
Fields

​
After the call is closed

From Find a Call, tap Add/Edit CFS notes on a result to update public narrative and private notes. Supervisors and administrators see Supervisor approved CFS — check when narratives are reviewed and approved for release.

​
Submit

  • Close call button
  • Success: Call closed snackbar
Screenshot placeholder: RTF checkbox and Close call button

​
Tips

  • Match agency SOP for minimum narrative length.
  • Use RTF when report number will be assigned later.
  • Confirm with dispatch before closing multi-unit calls if you are not primary.

​
Warnings

Closing may lock notes and evidence uploads — confirm scene is complete.
Requires network — cannot close offline.