Role tiers
CadmusAdmin (platform)
- Access to all organizations
- Configure CJIS site, RMS webhooks, cross-org tools
- Use organization picker carefully before saving
OrgAdmin (organization)
- Manage agencies, users, org incident types, GIS, locations
- Open Settings for org geographic area and Clerk sync
- Cannot access other organizations
AgencyAdmin
- Manage units, vehicles, agency settings, user overrides
- Route:
/agencies/{agencyId}/settings
AgencySupervisor / AgencyUser / Dispatcher
- Operational access — Dispatch CAD for call handling
- Limited or no Web Admin configuration pages
- Dispatcher uses Dispatch CAD daily
ExternalViewer
- API key access for integrations
- Account → API keys
ReadOnly-Calls (restricted)
- Incidents only in Web Admin sidebar
- Redirected away from dashboard root
- Cannot open organizations or agency settings
- Does not replace Dispatch CAD access — role is for admin UI only