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Master Names lookup

Cadmus keeps a Master Names index for your organization so you can look up people when adding them to a call. Search uses Cadmus data only — it does not depend on Oasis being online.

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What you can do

  1. Open Add person on a new or existing call.
  2. Use Master name lookup.
  3. Enter at least two characters of first or last name (or both).
  4. Select a result to fill name, DOB, sex (Gender), and related fields when known.
Lookup returns the top 5 matches and is designed to complete quickly (typically under 2 seconds). There is no “load more” in the dispatcher dialog — refine the name spelling if the person is not listed.

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What you will see

Results can include:
  • Name and middle name
  • Date of birth
  • Sex (applied to Gender on the person when you select a match)
  • SSN (full or masked, based on your permissions)
  • Driver’s license and state when known
  • City / last known location
  • Last seen information
People with the same name are listed separately when Cadmus treats them as different identities (for example different SSNs or licenses).

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SSN display

  • If you have permission to view full SSN, the complete number can appear on the result.
  • Otherwise you see a masked value such as ***-**-6789.
  • Full SSN searches and views are audited. Cadmus never puts full SSNs in ordinary application logs.

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Oasis

If your agency also uses Oasis, Cadmus can receive Oasis names in the background. Oasis being down does not turn off Master Name search. An Oasis ID on a result is optional metadata only.

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Mobile MDT

Officers on the mobile app use the same Cadmus-only Master Name search (top 5) when adding a person to a call. Selecting a match can fill Gender from sex on the Master Name.

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Notes

  • Adding or updating a person on a call may update the Master Names index shortly afterward (asynchronous).
  • Ambiguous matches are not automatically merged.
  • Master Names are shared across agencies in your organization.

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Photos when applying a Master Name

After you select a match from Master Name lookup, a confirm step shows any attached photos as thumbnails. Tap a thumbnail to enlarge it, then choose Use this name to apply.